Employment with JFS
Jewish Family Service of MetroWest employs social service professionals in various capacities.
JFS MetroWest has been helping families and individuals of all ages manage life’s challenges since 1861. JFS is the MetroWest community’s premier mental health and social service agency providing comprehensive behavioral healthcare and related social services to over 6,000 members of the Jewish and general communities in Essex, Morris, Sussex, and North Union counties.
JFS MetroWest offers a casual, flexible, and team environment where there is opportunities for development.
JFS employees have an extremely high level of satisfaction with their work. The employee satisfaction survey shows that:
of all staff are proud to
work for JFS.
agree that senior administration cares about their ideas.
see the link between their work and organizational objectives.
Current Job Openings:
The LSW/LAC intake case manager responds to community/client requests for services and information in an efficient and effective manner. This position also includes responsibility for the assessment and linkage of those requesting financial assistance, ongoing case management, and counseling services. The position requires strong clinical, assessment, and crisis intervention skills as many cases are multi-layer requiring an integration of counseling, advocacy, and case management approaches. The Intake Case Manager also carries a small caseload of counseling clients.
Duties and Responsibilities:
Within the framework of the Agency’s services, the Intake Case Manager is required to perform the duties listed below:
- Provide timely and purposeful responses to incoming requests for services and information with a high degree of professionalism and courtesy.
- Arrange for service delivery in collaboration with prospective clients after a thorough evaluation of the client’s needs and suitability of services. For counseling clients, this requires assessment of mental health issues, presenting problems, initial goals, screening for risk concerns, and recommendations for service delivery.
- Have a thorough knowledge of community and government resources and make appropriate referrals as indicated. Worker is responsible for developing relationships with resources and being up to date on services, accessibility, and requirements. Resources should be kept in a current and organized manner so that other staff can access as needed.
- Develop strong collaborative relationships with clients to facilitate the collaborative case management process of reviewing financial details to assess needs, develop a plan towards self-sufficiency, and providing counseling, referrals, exploration of ambivalence and linkage, while fostering client empowerment. Collect all appropriate data and help determine what role financial assistance may play in client’s service delivery plan.
- Assist clients in the coordination and implementation of the delivery of multiple services – social work, concrete, therapeutic, advocacy, information and referral-directly to or on behalf of the clients. This may include in-office services, in-home services, community-based services, and telephone/emergency contacts.
- Provide client-centered advocacy by researching, identifying, and accessing resources, or other activities, related to obtaining or providing services and support forown clients as well as clients agencywide.
- Assist in identifying unmet service needs, and to seek out those resources-internal and external to JFS.
- Respond to ‘walk-in” individuals as well as calls on the 24-hour crisis line. Worker will assess for risk; client needs and appropriate intervention in a time-sensitive and empathetic manner. Services rendered may include crisis intervention counseling, concrete referral, accessing emergency services, and/or triaging client concerns.
- Maintain records in accordance with Agency procedure and standards.
- Responsible for interpreting the Agency’s services to community groups, synagogues, organizations, and others.
- Self-evaluate professional progress in skill development, reflective abilities, and growth objectives annually with supervisor.
- Follow agency policies and procedures.
- Maintain active involvement in the social welfare policy as related to primary area of service responsibility, participate in professional seminars, conferences, workshops, etc., to increase professional knowledge; incorporate new developments into practice whenever appropriate; may prepare written material for publication for own professional development, contribution to the field and enhancement of Agency image, programs or related services.
- Provide direct counseling services to a small caseload of Agency clients. Incorporate up-to-date and evidence-based counseling techniques and strategies into practice when appropriate.
- Evaluate counseling clients’ psychosocial needs, history, and status to develop an initial diagnostic assessment.
- Formulate and implement treatment/service plans based on counseling clients’ stated treatment goals. Evaluate, modify, or change client’s treatment goals, based on progress and within NJ state regulations.
- Responsible for up-to-date record keeping and report writing, as needed.
- Confers with supervisor, and Director of Clinical Services if needed, regarding the clinical needs of clients.
- Participate in Agency quality assurance and utilization review when asked.
- Ability to communicate clearly verbally and in written form.
- Ability to make home visits, if required.
- Some positions may require the ability to operate a motor vehicle.
- Ability to handle stress without significant impairment to functioning.
- Ability to apply new learning to the practice environment.
- Ability to absorb new ideas and attitudes.
- Ability to form therapeutic relationships with clients and positive collegial relationships.
- Ability to organize and manage workload.
- Ability to keep records.
- Familiarity with and sensitivity to Jewish identity (including its religious, ethical, cultural, and social values).
Education and Experience required:
- Graduation from an accredited mental health master’s program (i.e.: Social Work,)
- NJ Professional Licensure (i.e.: LSW/LAC)
The Medical Outcomes and Data Specialist has the primary responsibility for the organization and management of all outcome and quality assurance data throughout the agency. This includes developing, managing, and maintaining systems to generate, store, and analyse data. This position will support various outcomes data management projects across the agency and will be responsible for developing and implementing data quality efforts and to meet the agency’s quality assurance and program evaluation objectives.
Duties and Responsibilities:
- Responsible for data collection, entry, tracking, and outcomes and quality assurance reports.
- Work with colleagues and supervisors to assure timely and accurate collection and entry of information.
- Collaborate with staff and Grants Manager to generate, analyze, and present data in compliance with funding and licensing standards.
- Ensures best practices and identifies and resolves quality risks.
- Provide data training and support to team members.
- Build, create, and analyze various data reports.
- Create and implement dashboards with various information within the agency.
- Assist with development of performance indicators.
- Conduct program evaluations, quality assurance activities and lead quality improvement initiatives.
- Monitor, implement, and update forms and data entry as part of a larger data collection system to provide meaningful information on agency performance.
- Work with stakeholders to identify problems, create solutions, and identify, plan, and implement efficiency improvements.
- Anticipate details of future projects by communicating directly with stakeholders and staying informed of relevant shifts in methodological and technical demands as well as operational needs.
- Utilize the Electronic Health Record (EMR) and other electronic, written, and verbal data to monitor, audit, update, evaluate and support the improvement of the agency’s programmatic and administrative goals.
- Facilitate and participate in chart reviews, committees, agency meetings and work groups as needed.
- Identify and maintain a tracking system for necessary licensing agencies items, inclusive of qualitative and quantitative components
- Bachelor’s degree or combination of equivalent work experience and education.
- 2+ years of working experience in Medical Quality Assurance.
- Adept at creative, strategic thinking and problem-solving
- Experience in establishing, implementing, and managing execution of processes and procedures for data quality control.
- Mature professional with demonstrated knowledge of current data governance topics, database management.
- Ability to analyze, interpret, and organize data.
The Support Coordinator works closely with the participant and his/her family to link them to appropriate supports and services in the surrounding community. An individualized service plan and person-centered planning tool is created for the participant, and the plan is monitored and adjusted by the Support Coordinator as needed. The Support Coordinator is also responsible for assisting the consumer in managing the budget that is allocated to them for various services and supports.
Duties and Responsibilities:
- Use of Person-Centered planning to assist individuals and their families to identify personal strengths, their vision for the future, support needs, and current resources.
- Facilitate development and implementation of the Individualized Service Plan, led by the individual, in accordance with all applicable regulations, policies and procedures.
- Identifying service providers and community resources, in collaboration with the individual and their family, which will support the individualized Service Plan, goals and needs.
- Coordinate and assist in developing resources to meet the stated needs of each individual.
- Maintain effective and thorough communication with each individual and their team members.
- Monitor the individualized Service Plan and individual budget to ensure the individual’s plan is being implemented as stated.
- Ensuring individuals served are free from abuse, neglect, and exploitation reporting suspected abuse, neglect, and exploitation in accordance with specified procedures, and providing follow-up as necessary.
- Ensuring that incidents are reported in a timely manner in accordance with policy and follow-up responsibilities are identified and completed.
- Notifying the individual, planning team, and service provider and revising the ISP whenever services are changed, reduced, or services are terminated.
- Reporting any suspected violations of contract, certification, or monitoring/licensing requirements to the division.
- Entering required information into the iRecord in an accurate and timely manner.
- Ensuring that individuals/families are offered informed choice of service provider.
- Conducting monthly contacts, quarterly face-to-face visits, and an annual home visit that includes review of the ISP and is documented on the Support Coordinator Monitoring Tool.
- Other monitoring duties include Medicaid eligibility and funding requirements deemed by the Division of Developmental Disabilities, health/safety, individual budget, and overall delivery of services.
- Meet the role, deliverables and guidelines set by the Division of Developmental Disabilities for support coordination in the Supports Program and Community Care Program Manuals
- Record notes and reports, as needed.
- Reporting data to the Division upon request
- Attend regular staff meetings.
- Maintain the rules and standards of HIPAA.
- Compile reports or complete other activities as requested by your direct supervisor or the Director.
- Additional responsibilities may apply as the DDD Waiver Programs evolve.
- Establish effective communication with individual clients, their families and their planning team.
- Learn and enhance knowledge of resources within the community.
- Utilize effective time management skills to balance job responsibilities.
- Ability to support individuals 30 for full-time.
- State, Federal, Criminal Background checks and Central Register checks are required at the time of hire, as well as annually.
- Fingerprinting is also required before working with individuals.
Education and Experience required:
- Bachelor’s Degree
- At least 1-year experience, either personal or professional, working with individuals with intellectual/developmental disabilities (18 or older).
- This experience can include paid employment, volunteer experience, and/or being a family caregiver of an adult with a developmental disability.
- Proficiency with Microsoft Office application and ability to learn iRecord system.
- Valid driver’s license and ability to travel within Essex, Morris, Somerset, Sussex, Passaic, Bergen, and Union counties.
- Commitment to the principles of Person-Centered Planning.
- Must successfully complete State, Federal Criminal Background checks, Child Abuse Registry Information (CARI) checks, and Central Registry Check at the time of hire and successfully complete trainings required by the Division before rendering services.
This role will take place in an office setting as well as throughout the community. Eventually the role will be become fully remote. Work can occur at an individual’s home, day program or place in the community. The Support Coordinator is required to be flexible with their work schedule, that includes evening hours. The individuals and families we work with have a variety of needs.